Draft Forms
2021 BlueCross BlueShield Medicare Advantage/Rx PHI Disclosure Form (PDF)
2021 BlueCross Rx Plus (PDP) EOC
2021 BlueCross Rx Value (PDP) EOC
2021 BlueCross Rx Value and Rx Plus Enrollment Application (PDF)
2021 BlueCross Secure Greenville EOC
2021 BlueCross Secure HMO MAPD Enrollment Application (PDF)
2021 BlueCross Secure HMO Provider Directory (PDF)
2021 BlueCross Secure HMO Star Ratings
2021 BlueCross Secure Richland EOC
2021 BlueCross Secure Summary of Benefits (PDF)
2021 BlueCross Total PPO Enrollment Application (PDF)
2021 BlueCross Total PPO Star Ratings
2021 BlueCross Total Summary of Benefits (PDF)
2021 BlueCross Total Value PPO Enrollment Application (PDF)
2021 BlueCross Total Value PPO Step Therapy Criteria (PDF)
2021 BlueCross Total Value Prior Authorization Criteria (PDF)
2021 BlueCross Total Value Summary of Benefits (PDF)
2021 BlueCross Total/Total Value Provider Directory (PDF)
2021 BlueCross Total/Total Value Provider Directory (URL)
2021 MA Transition Policy (PDF)
2021 Medicare Extra Help Program
2021 Medicare Therapy Management Program
2021 Prescription Drug Mail Order Form (PDF)
2021 Rx Coverage Determination Form (PDF)
2021 Rx Coverage Redetermination Form (PDF)
2021 Rx Medicare Extra Help Program
2021 Rx Prescription Drug Transition Policy (PDF)
2021 Rx Value and Rx Plus Summary of Benefits(PDF)
2021 Rx Value/Rx Plus Coverage Determinations and Redeterminations (PDF)
2021 Rx Value/Rx Plus LIS Summary
2021 Rx Value/Rx Plus Pharmacy Directory (PDF)
2021 Total Midlands-Coastal EOC
2021 Total Value Comprehensive Formulary
2021 Total Value Midlands-Coastal EOC
2021 Total/Secure Comprehensive Formulary
Appointment of Representative Form (PDF)
BlueCross Rx Value and Rx Plus Plan Rating (PDF)
BlueCross Total Value LIS Summary
MAPD Out of Network Coverage Rules
Medicare Advantage (Medical) claim form
Medicare Advantage Grievance Information
Prescription drug claim form (PDF)
Prescription Drug Grievance Information
Multi-Language and Non-Discrimination Policy
LIS Premium Summary Chart
Beneficiary Rights and Responsibilities Upon Disenrollment
Our Privacy Practices
Coverage decisions are decisions we make about whether a service is covered by the plan and the amount, if any, we are required to pay for the service. Coverage decisions are also call organization determinations. If you are not satisfied with the outcome of a coverage decision, you can appeal the decision by requesting a plan reconsideration. Learn more about coverage decisions and reconsiderations, and filing grievances. Call a customer service representative to get an aggregate number of grievances and appeals filed with BlueCross Secure.
To request a coverage decision or reconsideration:
Call 1-855-204-2744 (TTY 711)
Fax your request to 1-803-264-9581
Email your request to medhelp@bcbssc.com
Download a reconsideration request form
You can name another person to act as your “representative” and ask for a coverage decision or reconsideration on your behalf, such as a friend, relative, doctor or other prescriber. To have a representative act on your behalf, both you and the representative must sign the Appointment of Representative Form.