Contact Us

Jump to: Medicare Advantage  |  Stand-Alone Prescription Plans  |  Fraud, Waste & Abuse

For Medicare Advantage Plans

I don't have coverage yet.

Call 1-800-930-2836 (TTY 711) 

Hours of Operation

We are available for phone calls 8 a.m. to 8 p.m., Eastern Time, Monday through Friday. From October 1 through March 31, we are available 8 a.m. to 8 p.m., Eastern Time, seven days a week. Calls to this number are answered by a licensed insurance agent.

Medicare Advantage Sales, P.O. Box 100206, Columbia, SC 29202-3206

I'm a current member.

Call 1-855-204-2744 (TTY 711)

Hours of Operation

We are available for phone calls 8 a.m. to 8 p.m., Eastern Time, Monday through Friday. Our automated phone system handles calls received after 8 p.m. and on Saturdays, Sundays and holidays. From October 1 through March 31, we are available 8 a.m. to 8 p.m., Eastern Time, seven days a week. Customer Service also has free language interpreter services available for non-English speakers. 

BlueCross Total (PPO), BlueCross Total Value (PPO), BlueCross Secure (HMO) and BlueCross Blue Basic (PPO), P.O. Box 100191, Columbia, SC 29202-3191 

For Stand-Alone Prescription Drug Plans

I don't have coverage yet.

Call 1-800-930-2836 (TTY 711) 

Hours of Operation

We are available for phone calls 8 a.m. to 8 p.m., Eastern Time, Monday through Friday. From October 1 through March 31, we are available 8 a.m. to 8 p.m., Eastern Time, seven days a week. Calls to this number are answered by a licensed insurance agent.

Medicare Advantage Sales, P.O. Box 100206, Columbia, SC 29202-3206

I'm a current member.

Call 1-888-645-6025 (TTY 711) 

Hours of Operation

We are available for phone calls 8 a.m. to 8 p.m., Eastern Time, Monday through Friday. Our automated phone system handles calls received after 8 p.m. and on Saturdays, Sundays and holidays. From October 1 through March 31, we are available 8 a.m. to 8 p.m., Eastern Time, seven days a week.

BlueCross Rx Value, BlueCross Rx Plus and BlueCross Rx Essential, P.O. Box 100191, Columbia, SC 29202-3191

Medicare Fraud, Waste & Abuse

Find out who to contact if you suspect Medicare fraud, waste or abuse.

Disclaimer

Last Updated: March 30, 2023

Y0012_MAWEB2025

BlueCross BlueShield of South Carolina is a Medicare Advantage PPO plan with a Medicare contract. BlueCross Rx Value is a stand-alone prescription drug plan with a Medicare contract. Enrollment in BlueCross Total, BlueCross Total Value, BlueCross Blue Basic, or BlueCross Rx Value depends on contract renewal. 

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. 

Out-of-network/non-contracted providers are under no obligation to treat BlueCross BlueShield of South Carolina Medicare members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call Customer Service or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. 

BlueCross BlueShield of South Carolina does not discriminate on the basis of race, color, national origin, disability, age, sex, gender identity, sexual orientation or health status in our health plans, when we enroll members or provide benefits. Free language interpretation services are available for those who cannot read or speak English.